Using the Help Desk Portal
Welcome to the JBU Help Desk Portal!
We know you are looking for answers, and we hope that we can help you find those here.
To get started, you'll want to sign in by clicking on the Sign In button in the top right hand corner of the screen:
You can use the Help Desk portal to search for solutions to your technology questions, submit tickets, and even track the status of your tickets.
If you are not a JBU user, please click on Solutions to see our public articles and refer to our public website at https://www.jbu.edu/health-services/coronavirus/ for more information.
Please don't hesitate to contact the Help Desk by submitting a ticket here, emailing us at firstname.lastname@example.org, or calling or texting 479-524-7256. We are here to help!