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General Information 4

Using the Help Desk Portal
Password Reset: Can't Log In to EagleNet
Hardware & Software Requirements
Office Moves: Furniture and Technology

Help Desk Hours 2

Help Desk Standard Semester Hours
Christmas Break Hours of Operation

Help Desk Positions 2

After Hours Help Desk Positions
Help Desk Assistant Work-Study Position

ITS Outlet: Computers
ITS Outlet: Equipment

Status Dashboards 5

Is it down?
JBU Bandwidth Charts
Zoom Status
Blackboard Status for Regular Services
Down Detector: Check if applications are down nationwide

Advising 1

Adding/Changing of Minors