John Brown University

Academic and Business Continuity: Keep Teaching, Learning, and Working at JBU

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Academic and Business Continuity: Where to Start 1

• Using the Help Desk Portal

Information

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General Information 1

• Password Reset: Can't Log In to EagleNet

Help Desk Hours 2

• Help Desk & Computer Lab Summer Hours
• Help Desk Hours: Through the End of Spring Semester

Help Desk Positions 1

• Help Desk Assistant Work-Study Position

ITS Outlet 2

• ITS Outlet: Computers
• ITS Outlet: Equipment

Status Dashboards 5

• Is it down?
• Zoom Status
• Blackboard Status for Regular Services
• Blackboard Status for Mobile Services
• Down Detector: Check if applications are down nationwide

Software Programs

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Microsoft Teams 1

• Microsoft Teams Resource tutorial page