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Explore How-To's and learn best practices from our knowledge base.
Blackboard
Blackboard How To
7
What is Blackboard and how do I Find it?
Blackboard Courses Home
Blackboard Course Navigation
How To Turn in an Assignment in Blackboard
Is my Blackboard Assignment Submitted?
See all 7 articles
Information
General Information
4
Using the Help Desk Portal
Password Reset: Can't Log In to EagleNet
Hardware & Software Requirements
Office Moves: Furniture and Technology
Help Desk Hours
2
Help Desk Standard Semester Hours
Spring Break Hours
Help Desk Positions
2
After Hours Help Desk Positions
Help Desk Assistant Work-Study Position
ITS Outlet
2
ITS Outlet: Computers
ITS Outlet: Equipment
Status Dashboards
5
Is it down?
JBU Bandwidth Charts
Zoom Status
Blackboard Status for Regular Services
Down Detector: Check if applications are down nationwide
Advising
1
Adding/Changing of Minors
Smart Phones and Devices
Connecting to JBU Wi-Fi
2
Connect to JBU Wi-Fi on Smartphones
Connect Personal Laptop to JBU Wi-Fi
Software Programs
Panopto
11
Panopto: Recording in a Browser
Panopto: Recording on a Mac
Panopto: Recording on a PC
Panopto: Uploading Videos
Panopto: Video Tutorials
See all 11 articles
Internet Browsers
Chrome
5
Enable and/or Disable Pop-Up Blockers in Chrome
Disable Pop-Up Blockers for Specific Websites
Clear Browsing History/Cache in Chrome
Clear JBU's cookies in Chrome
Eaglenet Widgets not Loading in Chrome
Firefox
3
Disable Pop-Up Blockers in Firefox
Clear Browsing History/Cache in Firefox
Clear JBU's cookies in Firefox
Safari
1
Clear Browsing History/Cache in Safari
Internet Explorer/Microsoft Edge
2
Clear Browsing History/Cache in Internet Explorer
Clear JBU's Cookies in Microsoft Edge